In 2008, husband and wife duo Richard and Helen joined forces with their good friend, Mick, to launch Flow. The goal was to help businesses save money on their mailing and fulfilment, reduce their stress during big projects and ultimately increase their revenue and profits.
Over the last 13 years, we have worked with thousands of marketing-focused businesses, helping with direct mail, product launches, in-store promotions, e-commerce fulfilment, and so much more! From brands like Cadbury's, Jaguar and Disney, through to SMEs, our commitment remains absolute: To work with marketing savvy businesses to solve their problems, assess where they are going wrong, keep them on track, and use our marketing and fulfilment expertise to accelerate their growth.
As part of The Flow Group, we have a sound set of values on which we base all our policies and actions. These enable us to serve our clients with win-win outcomes every time.
To educate, advise and provide solutions for our customers to build their business as simply as possible.
Everything we do is to make life simpler, faster and cheaper for our customers.
At The Flow Group, our overarching purpose is to educate, advise and provide solutions for our customers to build their business as simply as possible. All our brands make their given service simpler, faster and cheaper; and provide the tools and knowledge for our customers to build their business efficiently. We are continually expanding through mergers, acquisitions and launches of new brands.
Flow is our founding business. First established in 2008, we originated as a contract packing company and have now expanded into direct mail and pick & pack. The ability to provide efficient and accurate bespoke fulfilment across a wide range of services is the standout strength of Flow Fulfilment. We attract clients from many industries each recognising the benefits of outsourcing complex work. Flow’s expertise delivers both cost and time savings with an unwavering focus on our core values of “Simpler, faster and cheaper”.
Mr Flyer was the first merger we embarked on, completing in March 2020. With beginnings as a flyer distribution fulfilment company, at a peak employing 40 people, the model is now that of a marketing agency - expertise in-house, fulfilment outsourced. Of course, now part of The Flow Group, direct mail is fulfilled internally. Mr Flyer sells on a consultative approach, competing on adding the most value. This marketing-focused approach has led to multiple prestigious business awards wins.
The Co. brand is the first new brand we have created internally. It began as an SEO opportunity to market our forthcoming Hybrid Mail service more effectively. We purchased the domain, hybridmailcompany.co.uk, but soon established this should be rolled out for all our existing services, culminating in; directmailcompany.co.uk, flyerdistributioncompany.co.uk, businesprintcompany.co.uk, brandbuildingcompany.co.uk, pickandpackcompany.co.uk. The overarching brand, businessbuildingcompany.co.uk< ties together these brands.
We acquired TPPP in December 2020 as we identified printing as our ‘missing piece’ in the Group. TPPP is a SAAS (software as a service) platform-based business that provides personalised print portals so that you no longer need to purchase your print from multiple sites or wait on a print manager to fulfil your print. We provide everything from business stationery to POS, through to signage, uniforms and every other printable item you can conceive! The portal is also available as a white-label offering, perfect for franchisors, marketing companies and printing companies.
Head of Finance & HR
Head of Warehousing
Head of Sales & Marketing
Head of Technology
Head of Direct Mail & Production
Head of Compliance
Flow Fulfilment is ISO9001, ISO14001 and ISO27001 compliant. In addition, we are an accredited member of the DMA (Data & Marketing Association), JICMAIL and the IPIA (Independent Print Industries Association).
Flow Fulfilment is trusted by some of the UK’s smartest businesses. Why not join our continually expanding number of customers seeing a strong ROI with us.